Shipping policy
Thank you for choosing Inkworthy LLC. Because each order is custom printed using customer-provided files, please review the following shipping information before placing your order.
1. Shipping Availability
Inkworthy currently ships only within the United States.
At this time, we do not offer international shipping.
2. Production Time
All products are custom made to order.
Orders typically require up to four (4) business days for:
- File review
- Print preparation
- Production
- Optional framing
- Packaging
Production times are estimates and may vary depending on order volume, product complexity, holidays, or other operational factors.
Production does not begin until any required customer proof has been approved.
3. Shipping Time
After production is complete, orders are shipped via USPS or UPS.
Estimated transit time is typically seven (7) to ten (10) business days after shipment.
Shipping estimates are provided for convenience only and are not guaranteed.
4. Order Processing
Orders generally begin processing shortly after they are placed.
Because production may begin within hours of purchase, customers should review their order carefully before completing checkout.
Orders may only be canceled before production begins. Once production has started, orders cannot be canceled or modified.
5. Shipping Address Accuracy
Customers are responsible for providing complete and accurate shipping information.
Inkworthy is not responsible for delays, losses, or additional costs resulting from:
- Incorrect addresses
- Incomplete addresses
- Undeliverable locations
- Customer-provided shipping errors
If an order is returned due to an incorrect address, additional shipping charges may apply before the order can be reshipped.
6. Tracking Information
When available, tracking information will be provided once an order has shipped.
Tracking updates are provided by the shipping carrier and may not update immediately after shipment.
7. Delivery Delays
While Inkworthy works diligently to fulfill orders on time, we are not responsible for delays caused by:
- Weather events
- Natural disasters
- Carrier delays
- Labor disruptions
- Supply chain interruptions
- Government actions
- Other circumstances beyond our reasonable control
Delivery dates are estimates and are not guaranteed.
8. Lost or Damaged Shipments
If your order arrives damaged, please refer to our Return & Exchange Policy.
If you believe a shipment has been lost, please contact us at helpdesk@inkworthy.com.
Customers may be asked to allow additional time for carrier investigation before a replacement or refund is considered.
9. Risk of Loss
Ownership and risk of loss transfer to the customer upon delivery of the order to the shipping address provided during checkout.
Customers are responsible for ensuring that the delivery location is secure and able to receive packages.
10. Contact Information
For shipping-related questions, please contact:
helpdesk@inkworthy.com