Privacy policy

Last Updated: June 17, 2026

Inkworthy LLC (“Inkworthy,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, place an order, or otherwise interact with our services.

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/q0j6ha-x0/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/q0j6ha-x0/privacy_policy).

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide, including:

Personal Information

• Name
• Billing address
• Shipping address
• Email address
• Phone number (if provided)
• Payment information processed through our payment providers

Order Information

• Product selections
• Frame selections
• Foil upgrade selections
• Order history
• Customer communications

Uploaded Content

We collect and process files uploaded by customers for printing and production purposes, including but not limited to:

• Certificates
• Diplomas
• Awards
• Documents
• Images
• Other customer-provided content

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Operating system
• Referring website
• Pages viewed
• Date and time of access

This information may be collected through cookies and similar technologies.

2. How We Use Your Information

We use information we collect to:

• Process and fulfill orders
• Review files for printability
• Produce and ship products
• Communicate with customers regarding orders
• Provide customer support
• Improve our website and services
• Detect fraud or unauthorized activity
• Comply with legal obligations

3. File Review and Uploaded Content

Uploaded files are reviewed solely to determine whether they are suitable for printing and production.

Our review process does not include:

• Proofreading
• Verification of content
• Authentication of documents
• Validation of credentials
• Correction of customer-provided information

Customers remain solely responsible for all submitted content.

4. File Retention

Customer-uploaded files may be retained for up to six (6) months following order completion.

Files may be retained for purposes including:

• Order fulfillment
• Quality control
• Customer support
• Reprint requests
• Business recordkeeping

After the retention period, files may be permanently deleted without notice.

5. Sharing of Information

We do not sell customer personal information.

We may share information with trusted third parties necessary to operate our business, including:

• Payment processors
• Website hosting providers
• Shopify and related service providers
• Printing and fulfillment partners
• Shipping carriers
• Customer support providers

Information is shared only to the extent necessary to provide our services.

6. Payment Information

Payment transactions are processed by third-party payment providers.

Inkworthy does not store complete credit card information on its servers.

Customers should review the privacy policies of the applicable payment providers for additional information regarding payment processing.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Operate website functionality
• Remember customer preferences
• Analyze website performance
• Improve user experience

Customers may adjust browser settings to refuse cookies, although certain features of the website may not function properly.

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of internet transmission or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.

9. Third-Party Services

Our website may contain links to third-party websites or utilize third-party services.

We are not responsible for the privacy practices, content, or policies of third-party websites or service providers.

10. Children’s Privacy

Our services are intended for individuals who are at least 18 years old.

We do not knowingly collect personal information from children under the age of 18.

If we learn that personal information has been collected from a child under 18, we will take reasonable steps to delete such information.

11. Your Rights

Depending on applicable law, customers may have certain rights regarding their personal information, including the right to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Request information regarding how personal information is used

Requests may be submitted using the contact information below.

12. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Changes become effective upon posting to the website. Continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.